Job Description
Join our mission to empower America's heroes at the U.S. Department of Veterans Affairs in Columbus, Ohio. We're seeking a dedicated Veterans Affairs Specialist to deliver exceptional support services to our nation's veterans. This critical role requires compassion, precision, and a commitment to public service. Enjoy comprehensive benefits, competitive compensation, and the opportunity to make a tangible difference in veterans' lives.
Responsibilities
- Manage veteran benefit applications and eligibility determinations
- Coordinate healthcare access and disability compensation claims
- Develop personalized transition plans for departing service members
- Conduct outreach programs to connect veterans with available resources
- Maintain accurate case documentation in federal systems
- Collaborate with medical and legal teams to resolve complex cases
- Analyze veteran demographics to identify service gaps
- Train stakeholders on veteran-specific policies and procedures
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- 3+ years experience in veteran services or federal programs
- Knowledge of VA regulations and 38 CFR guidelines
- Proficiency in federal case management systems (VBMS, VBA)
- Ability to obtain and maintain a Tier 3 security clearance
- Exceptional communication and conflict resolution skills
- Valid Ohio driver's license
- Certification in Veteran Service Officer (VSO) preferred