Job Description
Join Houston's dynamic public sector team as a Public Services Coordinator! This pivotal role bridges community needs and municipal services, driving impactful initiatives across our diverse neighborhoods. You'll collaborate with city departments, analyze service delivery metrics, and implement innovative solutions to enhance resident experiences. Ideal for mission-driven professionals with government experience, this position offers competitive benefits and the opportunity to shape Houston's future.
Why Join Us? Comprehensive health plans, retirement contributions, and professional development programs. Work in a collaborative environment where your contributions directly impact 2.3 million Houstonians.
Responsibilities
- Coordinate cross-departmental service initiatives and community outreach programs
- Analyze citizen feedback data to identify service gaps and improvement opportunities
- Develop and implement public service enhancement strategies
- Manage stakeholder relationships with community organizations and city departments
- Prepare comprehensive reports on service delivery metrics and community impact
- Oversee volunteer programs supporting municipal services
- Assist in crisis response coordination during public emergencies
Qualifications
- Bachelor's degree in Public Administration, Urban Planning, or related field
- 3+ years of experience in government or public sector coordination
- Proficiency in data analysis tools (Excel, SPSS, or Tableau)
- Exceptional communication and stakeholder management skills
- Knowledge of Houston municipal processes and regulations
- Valid Texas driver's license with clean record
- Experience with grant writing and budget management
- Certification in Public Administration (preferred)