Job Description
Join Wake County's urgent hiring initiative! We're seeking a dedicated Public Services Coordinator to enhance community engagement and operational efficiency. This high-impact role bridges citizens and county departments, ensuring seamless service delivery in Raleigh's growing urban landscape. If you're passionate about public service and thrive in dynamic environments, apply now to make an immediate difference.
Responsibilities
- Coordinate interdepartmental public service initiatives across Wake County
- Manage constituent inquiries and resolve complex service delivery issues
- Develop community outreach programs targeting underserved populations
- Analyze service metrics and implement process improvement strategies
- Collaborate with elected officials on policy implementation
- Oversee volunteer program coordination and training
- Prepare comprehensive reports for county commissioners
Qualifications
- Bachelor's degree in Public Administration, Urban Planning, or related field
- 3+ years of experience in local government or public sector
- Advanced proficiency in data analysis tools (Excel, Tableau)
- Exceptional written and verbal communication skills
- Proven project management experience with cross-functional teams
- Deep understanding of North Carolina municipal regulations
- Valid NC driver's license with clean record
- Crisis management certification preferred