Job Description
Join Ohio's dedicated public service team in an immediate-hire opportunity making direct community impact. As a Public Services Coordinator, you'll be the vital link between Ohio residents and essential state services in this fast-paced, rewarding role. Ideal for mission-driven professionals seeking stable employment with comprehensive benefits and career growth potential within state government.
Responsibilities
- Coordinate multi-agency service delivery for Ohio residents across healthcare, education, and transportation sectors
- Manage constituent case files and ensure timely resolution of public inquiries
- Develop and implement community outreach programs across Ohio's 88 counties
- Analyze service delivery metrics to identify operational improvement opportunities
- Collaborate with state agencies to streamline public access to government resources
- Prepare regular performance reports for senior leadership review
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- Minimum 2 years' experience in government or non-profit service coordination
- Ohio driver's license with clean driving record (25% travel required)
- Proficiency in Microsoft Office Suite and case management software
- Strong conflict resolution and cross-cultural communication skills
- Ability to obtain and maintain Ohio Public Records clearance
- Experience with constituent database management (e.g., Salesforce)