Job Description
Join Philadelphia's dynamic public sector team as an immediate hire Public Services Coordinator. This role offers a unique opportunity to directly impact community initiatives while enjoying competitive benefits and rapid onboarding. We're seeking passionate individuals to support critical city services with immediate start dates available.
As a key liaison between residents and municipal departments, you'll drive Philadelphia's commitment to efficient public service delivery. This position includes comprehensive health benefits, retirement plans, and professional development opportunities.
Responsibilities
- Coordinate citizen inquiries and service requests across multiple city departments
- Manage digital and in-person service channels ensuring timely responses
- Prepare detailed reports on service delivery metrics and community feedback
- Collaborate with inter-agency task forces on cross-departmental initiatives
- Implement public awareness campaigns for city programs
- Conduct field inspections and verify service compliance
- Support emergency response coordination during city-wide events
Qualifications
- Associate's degree in Public Administration or related field (Bachelor's preferred)
- Minimum 2 years experience in customer service or government operations
- Proficiency with CRM systems and Microsoft Office Suite
- Valid Pennsylvania driver's license with clean record
- Ability to obtain City of Philadelphia security clearance
- Strong written and verbal communication skills
- Experience with community outreach programs
- Ability to work flexible hours including evenings/weekends