Job Description
Join Houston's premier public service team and build a stable career making a tangible impact in our vibrant community. We're seeking a dedicated Public Services Coordinator to streamline citizen engagement and optimize municipal operations. Enjoy unparalleled job security, exceptional benefits including retirement plans, health insurance, and paid leave, while working in a collaborative environment that values professional growth and public service excellence.
Responsibilities
- Coordinate citizen service initiatives and community outreach programs
- Manage municipal service requests and track resolution metrics
- Collaborate with cross-departmental teams on policy implementation
- Develop public-facing communications and educational materials
- Analyze service delivery data to identify improvement opportunities
- Facilitate public meetings and stakeholder engagement sessions
- Maintain accurate records of service interactions and outcomes
Qualifications
- Bachelor's degree in Public Administration, Business, or related field
- Minimum 3 years of experience in public sector or municipal services
- Strong proficiency in data analysis and reporting tools
- Excellent written and verbal communication skills
- Experience with CRM systems and municipal software platforms
- Ability to work effectively with diverse community stakeholders
- Valid Texas driver's license and clean driving record
- U.S. citizenship or legal permanent residency status