Job Description
Join the City of Wichita's dynamic public services team in an immediate hire opportunity! We're seeking a dedicated professional to enhance community engagement and streamline municipal operations. This role offers competitive benefits, career growth potential, and the chance to make a direct impact on residents' lives. Apply today to start working immediately!
Responsibilities
- Manage citizen inquiries via phone, email, and in-person with exceptional service
- Coordinate interdepartmental projects to improve service delivery efficiency
- Research and analyze municipal policies for compliance and improvement opportunities
- Develop public-facing communications materials (reports, social media, newsletters)
- Support grant applications and funding compliance for community initiatives
- Track performance metrics and prepare monthly progress reports
- Collaborate with leadership on strategic planning for public services
Qualifications
- Associate's degree in Public Administration, Business, or related field (Bachelor's preferred)
- 2+ years experience in government or public sector operations
- Proficiency in Microsoft Office Suite and data visualization tools
- Strong written and verbal communication skills
- Ability to manage multiple projects with competing deadlines
- Knowledge of Kansas state regulations and municipal governance
- Valid Kansas driver's license and clean driving record
- U.S. citizenship and ability to pass federal background check