Job Description
Join the City of Santa Ana's dynamic team as a Remote-Friendly City Clerk and become an essential part of our vibrant community! This hybrid role offers the flexibility to work remotely while serving Santa Ana residents with excellence. You'll be the backbone of municipal operations, ensuring seamless administrative processes and direct citizen engagement. Enjoy competitive benefits, professional growth opportunities, and the chance to make a tangible impact in Southern California's most innovative city.
Responsibilities
- Manage and maintain official city records, permits, and documentation with precision
- Process citizen inquiries, applications, and permits via phone, email, and in-person
- Coordinate public meetings, agendas, and minute preparation for city departments
- Utilize city databases for data entry, retrieval, and report generation
- Provide exceptional customer service to diverse community members
- Assist with administrative tasks including filing, scanning, and document management
- Collaborate with cross-functional teams to support city projects and initiatives
Qualifications
- High school diploma or equivalent; AA degree in Public Administration preferred
- 2+ years of administrative or clerical experience in government/nonprofit
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and document management systems
- Exceptional communication skills with multilingual capabilities a plus
- Ability to handle sensitive information with confidentiality and discretion
- Strong organizational skills with attention to detail and accuracy
- Experience with remote work protocols and self-management
- Valid California driver's license (may be required for occasional field visits)