Job Description
We are currently seeking a highly skilled Remote Information Technology Specialist to join our team supporting critical federal government initiatives. This is a fully remote position based in Phoenix, AZ, offering an exceptional opportunity to work with cutting-edge technology in a secure, mission-critical environment.
Why Join Our Team?
- Competitive salary with excellent benefits package (Health, Dental, Vision, 401k).
- Flexible remote work schedule with full-time stability.
- Opportunities for professional growth and certification support.
- Impactful work serving the public sector.
Role Overview:
You will be responsible for maintaining the integrity and security of government IT systems while providing top-tier technical support to internal stakeholders.
Responsibilities
- Manage and maintain secure government networks and IT infrastructure.
- Provide technical support and troubleshooting for internal systems and applications.
- Implement and monitor security protocols to protect sensitive data.
- Collaborate with cross-functional teams to optimize system performance.
- Document technical processes and maintain accurate records.
- Respond to service tickets and resolve issues in a timely manner.
- Conduct regular system audits and performance assessments.
Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- Active Top Secret Security Clearance (or ability to obtain).
- 3+ years of experience in IT support or systems administration.
- Familiarity with government standards (FedRAMP, FISMA).
- Strong problem-solving and analytical skills.
- Excellent written and verbal communication abilities.
- Proficiency in Microsoft Office Suite and various operating systems.