Job Description
Are you seeking a stable career with a meaningful impact? Join the Florida Department of Children and Families (DCF) as a Senior Administrative Clerk. We are looking for organized, detail-oriented professionals to support our mission of protecting the vulnerable and strengthening families.
In this role, you will serve as the face of the agency, ensuring smooth daily operations and providing exceptional support to our team. You will be part of a secure government workforce that offers excellent benefits, job security, and opportunities for professional growth.
Responsibilities
- Oversee the daily operations of the front office reception area and manage incoming communications.
- Process and file complex administrative documents, ensuring strict adherence to confidentiality standards and regulatory compliance.
- Manage high volumes of correspondence, including emails, faxes, and phone inquiries, with a focus on accuracy and timeliness.
- Assist department leadership in preparing reports, presentations, and statistical data for agency meetings.
- Coordinate travel arrangements, schedule meetings, and maintain departmental calendars.
- Perform data entry tasks and maintain accurate records in state databases.
- Collaborate with cross-functional teams to improve office workflows and efficiency.
Qualifications
- High School Diploma or GED required; Associate’s degree in Business Administration or a related field is preferred.
- Minimum of three (3) years of progressively responsible administrative support experience.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office equipment.
- Strong verbal and written communication skills with the ability to interact professionally with diverse populations.
- Ability to maintain strict confidentiality and handle sensitive information with discretion.
- Excellent organizational skills and the ability to multitask in a fast-paced government environment.