Job Description
Join Baltimore's dynamic city government as a Senior Clerk and become an integral part of our award-winning public service team. This high-impact role offers competitive compensation, comprehensive benefits, and the opportunity to shape our city's administrative excellence. We're seeking detail-oriented professionals with a passion for public service to support critical municipal operations in Maryland's largest urban center.
Why Baltimore? Enjoy waterfront living, vibrant arts scene, top-rated schools, and a cost of living 15% below the national average. Our city invests heavily in employee development with tuition reimbursement and leadership programs.
Responsibilities
- Manage and maintain official city records, permits, and documentation with meticulous attention to detail
- Provide exceptional constituent support via phone, email, and in-person inquiries
- Coordinate interdepartmental communications and document processing workflows
- Prepare and distribute official council meeting minutes, agendas, and resolutions
- Implement and maintain digital record-keeping systems ensuring compliance with state regulations
- Lead onboarding and training for new administrative staff members
- Conduct data analysis to support policy development and operational improvements
Qualifications
- Bachelor's degree in Public Administration, Business, or related field (5+ years experience accepted in lieu of degree)
- Minimum 3 years of municipal/government administrative experience
- Advanced proficiency in Microsoft Office Suite and document management systems
- Notary Public certification or ability to obtain within 90 days
- Exceptional written and verbal communication skills
- Proven ability to manage confidential information with discretion
- Strong project management skills with ability to prioritize competing deadlines
- Knowledge of Maryland public records laws and municipal procedures