Job Description
Make an Impact in Your Community
The City of Albuquerque is looking for a dedicated Senior Information Technology Specialist to join our team. We are committed to leveraging technology to improve the quality of life for our residents. In this full-time role, you will be responsible for maintaining the integrity of our critical information systems and leading technical initiatives that drive municipal efficiency.
Why Join Us?
As a government employee, you will enjoy job security, a competitive salary, and a comprehensive benefits package including health insurance, a retirement plan, and paid time off.
Responsibilities
- Oversee the design, implementation, and maintenance of local area network (LAN) and wide area network (WAN) infrastructure to ensure 99.9% uptime for city services.
- Manage and secure sensitive government data, ensuring strict compliance with state and federal information security regulations.
- Provide advanced technical support and troubleshooting for hardware, software, and network issues across various municipal departments.
- Lead and participate in the migration of legacy systems to modern cloud-based solutions.
- Conduct regular system performance audits and capacity planning to optimize resource allocation.
- Collaborate with cross-functional teams to develop innovative IT solutions that support city strategic goals.
- Mentor junior IT staff and conduct technical training sessions for city employees.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent professional experience).
- Minimum of 5 years of progressive experience in network administration, system engineering, or IT project management.
- Strong knowledge of Cisco networking, routing, switching, and firewall configurations.
- Experience with Windows Server, Active Directory, and virtualization technologies (VMware/Hyper-V).
- Certifications such as CompTIA Security+, CCNA, or PMP are highly preferred.
- Excellent written and verbal communication skills with the ability to explain complex technical concepts to non-technical staff.
- Valid New Mexico Driver’s License (travel to city facilities may be required).