Job Description
Join the City of Charlotte's dynamic team as a Senior Public Affairs Specialist. This pivotal role involves shaping public perception, managing communications strategies, and fostering community engagement across Charlotte's diverse neighborhoods. You'll collaborate with city departments to deliver transparent messaging, manage digital platforms, and coordinate crisis communications while upholding the highest ethical standards.
Responsibilities
- Develop and execute comprehensive communication strategies for municipal initiatives
- Manage media relations, press releases, and public inquiries
- Oversee digital content creation across city websites and social channels
- Coordinate community outreach programs and stakeholder engagement
- Analyze public sentiment and adjust messaging strategies accordingly
- Lead crisis communication protocols during emergency situations
- Collaborate with cross-departmental teams on policy communications
Qualifications
- Bachelor's degree in Communications, Public Relations, or related field
- 5+ years of experience in government or public sector communications
- Proven expertise in crisis communication and media relations
- Advanced proficiency with CMS platforms (e.g., Drupal) and analytics tools
- Valid North Carolina driver's license
- Experience managing municipal budgets for communications
- Knowledge of Charlotte's diverse communities and demographic landscape
- Certificate in Public Relations or Government Communications preferred