Job Description
Join Florida's premier motor vehicle agency and make an immediate impact! We're seeking passionate individuals to start tomorrow as DMV Customer Service Representatives in Orlando. Help residents navigate vehicle registrations, licenses, and titles with professionalism and efficiency. Enjoy competitive pay, comprehensive training, and the chance to serve your community while gaining valuable government experience.
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers
- Provide accurate information on DMV procedures, requirements, and fees
- Assist customers with online services and kiosk transactions
- Maintain precise records using DMV software systems
- Resolve customer inquiries and complaints with empathy
- Verify documentation and ensure compliance with state regulations
- Collaborate with team members to maintain smooth operations
Qualifications
- High school diploma or equivalent
- Minimum 1 year customer service experience
- Proficient in computer systems and data entry
- Excellent communication and problem-solving skills
- Ability to handle sensitive information confidentially
- Valid Florida driver's license upon hire
- Ability to work flexible hours including weekends
- Spanish fluency preferred (not required)