Job Description
Join the Minnesota Department of Public Safety and start your career tomorrow! We're seeking dynamic Customer Service Representatives to serve Minneapolis residents at our DMV locations. No prior experience required – comprehensive training provided!
Make an immediate impact while helping Minnesotans navigate driver's licenses, vehicle registrations, and state ID services. This is your chance to gain valuable government experience with flexible scheduling and competitive pay.
Perfect for career changers, recent graduates, or those seeking flexible work. Apply today and begin serving your community tomorrow!
Responsibilities
- Process driver's license applications, renewals, and vehicle registrations
- Provide accurate information on DMV procedures, fees, and documentation
- Assist customers with state ID card inquiries and applications
- Maintain confidential records using specialized department software
- Resolve customer inquiries in person, by phone, and via email
- Verify documents and ensure compliance with state regulations
- Support team goals through efficient processing and customer satisfaction
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems
- Ability to handle sensitive information with confidentiality
- Customer service mindset with problem-solving abilities
- Ability to stand for extended periods (if required)
- Valid Minnesota driver's license or state ID
- Flexible schedule availability including weekends