Job Description
Are you looking for a stable career with a strong future? Join the Michigan Department of Civil Service and secure your place in public service. We are currently hiring for Daily Pay State Government positions in the Detroit area, offering immediate compensation and long-term stability through our comprehensive Pension Plan.
Our mission is to support the citizens of Michigan with excellence and integrity. As a valued member of our team, you will enjoy a dynamic work environment, competitive benefits, and the peace of mind that comes with state employment.
Responsibilities
- Manage and process high-volume incoming inquiries via phone, email, and in-person.
- Maintain accurate and confidential records in accordance with state regulations and privacy laws.
- Assist the public with applications, forms, and procedural questions regarding state services.
- Collaborate with cross-functional teams to resolve complex issues and improve service delivery.
- Perform data entry and administrative tasks to support agency operations.
- Ensure compliance with all federal and state safety and security protocols.
Qualifications
- High school diploma or GED equivalent required; Associate’s degree preferred.
- Minimum of 1-2 years of experience in customer service, administrative support, or public sector work.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and database management systems.
- Strong verbal and written communication skills with the ability to interact professionally with diverse populations.
- Ability to work independently and manage time effectively in a fast-paced environment.
- Must pass a background check and drug screening.