Job Description
We are urgently hiring a dedicated State Government Operations Specialist to join our premier team in Austin, Texas. This is a pivotal role within the public sector, designed for individuals who value stability and service. We offer a comprehensive Defined Benefit Pension Plan, ensuring your retirement security, alongside competitive daily pay opportunities for eligible candidates.
In this role, you will serve as the face of the state government, managing critical public assistance programs and pension inquiries. We are looking for professionals who can maintain high standards of compliance while delivering exceptional service to our community.
Key Highlights:
- Financial Security: Join a workforce backed by a robust state pension plan.
- Competitive Pay: Competitive salary range with potential for annual performance bonuses.
- Modern Workplace: Access to state-of-the-art technology and collaborative environments.
Responsibilities
- Process and review daily applications for state pension and public assistance programs with high accuracy.
- Manage and maintain sensitive government records in compliance with state privacy laws.
- Conduct routine audits of departmental files to ensure adherence to regulatory standards.
- Assist the public with inquiries regarding eligibility, documentation, and benefit schedules.
- Prepare detailed monthly reports for state oversight committees and leadership teams.
- Collaborate with local government agencies to streamline inter-departmental communication.
- Ensure the timely distribution of daily pay vouchers and payroll documentation.
Qualifications
- High school diploma or GED required; Associate’s degree in Public Administration, Business, or a related field preferred.
- Minimum of 2 years of experience in government operations, customer service, or data entry.
- Proficiency in Microsoft Office Suite, specifically Excel and Word.
- Strong attention to detail and the ability to handle confidential information with discretion.
- Excellent verbal and written communication skills.
- Ability to pass a background check and drug screening as required for state employment.