Job Description
Urgently Hiring: Remote State Government Positions in Jacksonville, FL
The Florida Department of State is seeking dedicated and detail-oriented professionals to join our dynamic team. We are offering flexible, part-time remote opportunities for individuals who want to contribute to the stability and well-being of our state's workforce while enjoying a comprehensive pension plan and work-life balance.
As a key member of our Pension Division, you will play a crucial role in assisting retirees and active employees with their retirement planning and benefit inquiries. This is an excellent opportunity for those seeking a stable government career with the security of a defined benefit pension plan.
Why Join Us?
- Remote Work Flexibility: Enjoy the convenience of working from home with a reliable internet connection.
- Competitive Compensation: Earn between $18.00 and $28.00 per hour depending on experience.
- Pension Plan: Secure your future with our state-sponsored retirement benefits.
- Professional Growth: Access ongoing training and career advancement within the state government.
- Stability: Enjoy the job security and benefits associated with working for the state of Florida.
Responsibilities
- Manage and process incoming pension inquiries via secure remote communication channels (email, phone, portal).
- Assist in the accurate calculation and verification of pension benefits and eligibility.
- Update and maintain confidential employee and beneficiary records within state databases.
- Provide exceptional customer service to retirees, active employees, and stakeholders regarding retirement plans.
- Collaborate with internal finance and HR teams to ensure compliance with state regulations and policies.
- Prepare routine reports on pension inquiries and administrative tasks to support departmental goals.
Qualifications
- High school diploma or GED required; Associate’s degree in Finance, Accounting, or Public Administration preferred.
- Minimum of 1-2 years of experience in administrative support, customer service, or financial services.
- Must have a dedicated home office space and reliable high-speed internet access.
- Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) and data entry.
- Excellent written and verbal communication skills with a focus on accuracy and confidentiality.
- Ability to work independently with minimal supervision in a remote environment.