Job Description
Join the Commonwealth of Massachusetts as a Weekend Shift Coordinator and make a meaningful impact on public service operations. This vital role ensures seamless weekend delivery of essential state services across Boston metropolitan communities. You'll be the cornerstone of weekend operations, coordinating inter-agency communications and maintaining service continuity during non-standard hours. Enjoy competitive benefits, flexible scheduling, and the opportunity to serve Massachusetts residents directly while advancing your public administration career.
Responsibilities
- Coordinate weekend service delivery across state agencies in Boston Metro area
- Manage emergency response protocols and inter-agency communications
- Supplement weekend staffing for critical public services
- Document operational metrics and prepare weekly executive summaries
- Train weekend staff on state compliance procedures
- Facilitate cross-departmental weekend service handovers
- Monitor service quality and implement improvement initiatives
Qualifications
- Bachelor's degree in Public Administration or related field
- 3+ years government operations or public sector experience
- Valid Massachusetts driver's license
- Ability to work flexible weekends/holidays
- Strong crisis management and communication skills
- Familiarity with Massachusetts state regulations
- Proficiency in Microsoft Office Suite
- Pass background and security clearance