Job Description
Join Colorado's premier state government team and build a secure future with our comprehensive benefits package! We're seeking dedicated Weekend Shift Specialists to support critical state operations while enjoying the flexibility of remote work. This full-time position offers unparalleled stability with a state pension plan, competitive salary, and the opportunity to serve your community. Work weekends only (Sat-Sun) with Monday-Friday off, maintaining work-life balance while advancing your career in public service.
Why Join Us?
• Industry-leading pension plan with 25+ years of vesting
• Comprehensive health/dental/vision coverage
• 12 paid holidays + 3 weeks annual leave
• Student loan forgiveness eligibility
• Professional development stipends
• Telecommuting equipment provided
Responsibilities
- Manage weekend caseload for state benefit verification systems
- Process citizen inquiries via secure remote channels (phone/chat/email)
- Update and maintain confidential state databases with 99.8% accuracy
- Coordinate with weekday teams for seamless service continuity
- Generate weekly compliance reports using state-specific software
- Participate in quarterly remote training sessions on policy updates
- Uphold HIPAA/FERPA compliance standards for all interactions
Qualifications
- Colorado residency required at time of hire
- Associate's degree or equivalent experience in public administration
- 2+ years customer service experience with remote work capability
- Proficiency with Microsoft Office Suite and data entry systems
- Ability to work independently with minimal supervision
- Valid Colorado driver's license (for occasional on-site requirements)
- Pass background check including fingerprint verification
- Spanish bilingual preferred (not required)