Job Description
Are you seeking a stable and rewarding career within the public sector? The Texas Department of Public Safety (DPS) is currently accepting applications for a Records Specialist in Austin. This is a fantastic opportunity to join a prestigious government agency that values integrity, service, and employee well-being.
Our team prides itself on weekly pay cycles, ensuring you have financial stability and peace of mind. We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. If you have a keen eye for detail and a passion for public service, we want to hear from you.
Responsibilities
- Manage and process high volumes of incoming and outgoing state records with strict accuracy and confidentiality.
- Ensure full compliance with Texas State Records Retention Laws and federal privacy regulations (HIPAA/GDPR).
- Provide exceptional customer service to the public, law enforcement agencies, and internal departments via phone and in-person inquiries.
- Digitize and index physical documents into the state-wide database systems to ensure accessibility.
- Collaborate with the Records Management Division to implement workflow improvements and process enhancements.
- Assist in the training of junior staff on proper filing protocols and database usage.
Qualifications
- High School Diploma or GED required; Associate’s degree in Records Management, Public Administration, or a related field is preferred.
- Minimum of 1-2 years of experience in data entry, records management, or a similar administrative role.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and state government database software (e.g., Texas State Records System).
- Strong attention to detail with the ability to detect errors and maintain data integrity.
- Excellent verbal and written communication skills.
- Ability to pass a comprehensive background check and drug screening as a condition of employment.