Job Description
Join our mission to serve America's heroes! The U.S. Department of Veterans Affairs in Austin, TX, is urgently seeking a dedicated Part-Time Federal Clerk to support our veteran services team. This is an exceptional opportunity to make a meaningful impact while enjoying competitive pay, flexible scheduling, and comprehensive federal benefits. Work in a supportive environment where your contributions directly enhance the lives of veterans and their families.
Why Apply?
- Competitive federal pay scale with locality adjustments
- Flexible part-time hours (20-30 hours/week)
- Health, dental, and vision insurance options
- Generous paid time off and federal holidays
- Professional development and advancement opportunities
Responsibilities
- Process veteran benefit applications and documentation with precision
- Maintain confidential records using federal databases (e.g., VBMS, VBA)
- Provide exceptional customer service to veterans and their families
- Coordinate with multiple agencies to resolve benefit inquiries
- Assist in preparing reports and correspondence for senior leadership
- Support administrative functions including scheduling and file management
- Comply with all federal regulations and privacy laws (HIPAA, FERPA)
Qualifications
- U.S. citizenship required
- High school diploma or GED; college degree preferred
- Minimum 1 year clerical or administrative experience
- Proficiency in Microsoft Office Suite and federal systems
- Ability to obtain and maintain a government security clearance
- Strong attention to detail and data accuracy skills
- Excellent written and verbal communication abilities
- Ability to work independently and in a team environment