Job Description
Join Virginia Beach's elite emergency response team! We're urgently hiring dedicated Public Safety Communications Officers to serve our community during critical moments. This high-impact role requires calm under pressure, exceptional communication skills, and a commitment to public service. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities in a supportive government environment. Apply now to make a difference in your community!
Responsibilities
- Manage emergency calls and dispatch police, fire, and medical services
- Operate advanced radio systems and computer-aided dispatch (CAD) software
- Maintain accurate incident documentation and coordinate multi-agency responses
- Provide crisis intervention and de-escalation during high-stress situations
- Adhere to strict confidentiality protocols and NIMS compliance standards
- Train new personnel on emergency procedures and system operations
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 2 years customer service or emergency response experience
- Ability to pass extensive background check and psychological evaluation
- Valid Virginia driver's license with clean record
- Typing speed of 40+ WPM and proficiency with Microsoft Office
- EMT or dispatch certification highly desirable
- Ability to work rotating shifts including nights, weekends, and holidays