Job Description
Join our award-winning team at the Florida DMV as we urgently seek passionate Customer Service Representatives in St. Petersburg! As the frontline of motor vehicle services, you'll provide exceptional support to residents and visitors while ensuring compliance with state regulations. This full-time position offers competitive benefits, career growth opportunities, and the chance to make a tangible impact in your community. If you thrive in dynamic environments and possess exceptional communication skills, apply today!
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers with accuracy and efficiency
- Resolve customer inquiries regarding DMV policies, fees, and procedures
- Utilize state-of-the-art systems to verify documentation and process transactions
- Maintain organized records of customer interactions and transactions
- Collaborate with team members to ensure seamless service delivery
- Adhere to all Florida DMV regulations and security protocols
Qualifications
- High school diploma or equivalent required; college degree preferred
- Minimum 1 year customer service experience in a fast-paced environment
- Proficiency in Microsoft Office Suite and database management
- Excellent verbal and written communication skills
- Ability to handle sensitive information with confidentiality
- Valid Florida driver's license required
- Spanish fluency strongly preferred