Job Description
Join our mission to serve America's heroes! The Department of Veterans Affairs Indianapolis office has immediate openings for dedicated part-time Federal Specialists to support critical administrative operations. This is your chance to make a meaningful impact while enjoying flexible hours and competitive benefits.
We're seeking motivated individuals who thrive in dynamic government environments. Ideal candidates will possess strong organizational skills and a passion for public service. Enjoy a modern workplace with cutting-edge technology and a supportive team culture.
Position includes comprehensive training, professional development opportunities, and eligibility for federal benefits prorated for part-time status. Apply today and become part of something bigger than yourself!
Responsibilities
- Process and maintain veteran benefit applications with precision and confidentiality
- Provide exceptional customer service to veterans and their families via phone, email, and in-person
- Manage digital records and ensure compliance with federal data security protocols
- Coordinate with cross-functional teams to resolve complex benefit inquiries
- Assist in preparing reports and documentation for senior leadership reviews
- Support outreach initiatives to connect veterans with available resources
- Maintain accurate filing systems for veteran case documentation
Qualifications
- US citizenship required
- High school diploma or equivalent (associate degree preferred)
- Minimum 1 year customer service or administrative experience
- Proficiency in Microsoft Office Suite and data entry systems
- Ability to pass federal background check and security clearance
- Strong written and verbal communication skills
- Detail-oriented with exceptional organizational abilities
- Ability to work flexible hours including occasional evenings/weekends