Job Description
Join the U.S. Department of Veterans Affairs in Milwaukee and make a meaningful impact on our nation's heroes! We're seeking a dedicated Medical Support Assistant to provide exceptional administrative support within our healthcare facilities. This federal position offers competitive salaries, comprehensive benefits, and the opportunity to serve those who served our country.
As a key member of our healthcare team, you'll ensure seamless patient care coordination while maintaining the highest standards of service excellence. The VA Milwaukee Healthcare System is committed to fostering a diverse, inclusive workplace where every team member contributes to our mission.
Responsibilities
- Coordinate patient appointments and manage electronic health records (EHR) systems
- Provide administrative support to medical staff and veterans
- Process medical forms, insurance claims, and billing documentation
- Assist veterans with healthcare inquiries and resource navigation
- Maintain confidential patient records in compliance with HIPAA regulations
- Collaborate with interdisciplinary healthcare teams
- Perform data entry and quality assurance checks
Qualifications
- High school diploma or equivalent (associate's degree preferred)
- Minimum 2 years of administrative or healthcare support experience
- Proficiency in Microsoft Office Suite and EHR systems
- Strong organizational skills with attention to detail
- Excellent written and verbal communication abilities
- Ability to handle sensitive information with discretion
- U.S. citizenship required
- Pass background security clearance