Job Description
Join our elite team at the Minneapolis VA Health Care System and make a direct impact on our nation's heroes! We're seeking a dedicated Veterans Affairs Medical Support Assistant to provide exceptional administrative support in a fast-paced healthcare environment. Enjoy the stability of federal employment with weekly paychecks, comprehensive benefits, and opportunities for advancement. This role is perfect for detail-oriented professionals passionate about serving veterans while building a rewarding career.
Responsibilities
- Coordinate patient appointments, scheduling, and registration systems with precision
- Manage electronic health records (EHR) data entry and verification
- Assist with patient check-in/out procedures and front desk operations
- Process medical forms, insurance documentation, and benefit applications
- Communicate effectively with veterans, families, and clinical staff
- Support clinic workflow optimization and resource allocation
- Maintain strict HIPAA compliance and data confidentiality standards
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 2 years healthcare or administrative experience
- Proficiency in EHR systems (e.g., CPRS, VistA) and MS Office Suite
- Exceptional communication and interpersonal skills
- Ability to handle sensitive information with discretion and professionalism
- Strong organizational skills and attention to detail
- U.S. citizenship and ability to pass federal background check