Job Description
Join the Department of Veterans Affairs in Tampa, FL, and make a meaningful impact on our nation's heroes. We're seeking a dedicated Medical Support Assistant to deliver exceptional patient care coordination in a dynamic healthcare environment. Enjoy competitive federal benefits, career advancement opportunities, and a supportive team culture. Apply today to serve those who served us.
Responsibilities
- Schedule and coordinate patient appointments across multiple VA services
- Manage electronic health records (EHR) systems with precision
- Process medical billing and insurance claims efficiently
- Provide frontline patient intake and triage support
- Maintain strict compliance with HIPAA and federal privacy regulations
- Collaborate with interdisciplinary healthcare teams
- Train new staff on VA protocols and systems
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 2 years healthcare administrative experience
- Proficiency in EHR systems (e.g., VistA, Epic)
- VA experience or federal background preferred
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to obtain and maintain VA background clearance
- Basic medical terminology knowledge required