Job Description
Immediate Opening at VA Long Beach Healthcare System
Join our mission to serve America's heroes as a Medical Support Assistant in our fast-paced outpatient clinic. This urgent hiring opportunity requires immediate availability for our Long Beach, CA facility. You'll be the frontline of veteran healthcare coordination, ensuring seamless access to critical services while maintaining the highest standards of patient privacy and compliance.
Enjoy competitive federal benefits, including comprehensive health insurance, retirement plans, and paid leave. This GS-7 position offers career growth within the VA system with no prior federal experience required. Apply today to make a direct impact on veterans' lives.
Responsibilities
- Schedule and confirm veteran medical appointments across multiple specialty clinics
- Process electronic health records (EHR) and maintain patient confidentiality per HIPAA standards
- Coordinate with providers to resolve scheduling conflicts and accommodate urgent care needs
- Manage medical equipment inventory and supply chain for outpatient services
- Process veteran eligibility verifications and benefit inquiries
- Generate statistical reports for clinic performance metrics
- Train new staff on VA scheduling protocols and EHR systems
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years healthcare administration or customer service experience
- Proficiency in Microsoft Office Suite and EHR systems (training provided)
- Ability to pass federal background check and drug screening
- Strong communication skills with diverse veteran populations
- Basic medical terminology knowledge (certification a plus)
- Ability to work rotating weekends and holidays as needed
- U.S. citizenship required