Job Description
Immediate Federal Opportunity in Mesa, AZ! Join the Department of Veterans Affairs as a Medical Support Specialist and make a direct impact on our nation's heroes. We're urgently hiring compassionate professionals to support healthcare operations at our Mesa facility. Enjoy competitive federal benefits, career stability, and the rewarding opportunity to serve veterans in your community.
As a federal employee, you'll receive comprehensive health insurance, retirement plans, paid leave, and professional development opportunities. This is a rare chance to secure a prestigious federal position with rapid hiring priority.
Responsibilities
- Schedule and coordinate patient appointments across multiple medical departments
- Manage electronic health records and ensure HIPAA compliance
- Process medical billing and insurance documentation
- Coordinate telehealth services and virtual patient encounters
- Assist veterans with enrollment and benefits inquiries
- Collaborate with multidisciplinary care teams
- Implement quality improvement initiatives for patient access
Qualifications
- Associate's degree in healthcare administration or related field
- 2+ years of medical office experience
- Proficiency in EHR systems (e.g., VistA, Epic)
- VA experience preferred but not required
- Strong attention to detail and organizational skills
- Ability to handle sensitive veteran information
- U.S. citizenship and background clearance
- Spanish language proficiency a plus