Job Description
Join our elite team at the Portland VA Medical Center and make an immediate impact on veterans' lives. We seek a highly motivated Medical Support Assistant to fill an urgent vacancy within our Primary Care division. This is your chance to serve those who served our nation while enjoying federal benefits, competitive pay, and a supportive work environment. Immediate start available!
Responsibilities
- Schedule and manage patient appointments for 15+ providers using VistA system
- Process medical records, insurance verifications, and prior authorizations
- Assist with patient intake, including vital measurements and documentation
- Coordinate referrals to specialty clinics and community providers
- Manage correspondence and maintain confidential patient files
- Support telehealth initiatives for rural veterans
- Collaborate with nursing staff on patient care coordination
Qualifications
- Minimum 2 years medical office experience
- Proficiency in VistA, CPRS, or similar EHR systems
- VA experience or federal background preferred
- Active BLS/CPR certification
- Ability to obtain and maintain security clearance
- Exceptional customer service skills with veteran sensitivity
- Strong attention to detail and HIPAA compliance knowledge