Job Description
Join our elite team at the Phoenix VA Health Care System Mesa Clinic, where we're urgently seeking dedicated professionals to serve our nation's heroes. This critical role directly impacts veterans' lives through seamless healthcare coordination. Enjoy competitive federal benefits, professional development opportunities, and the profound satisfaction of making a tangible difference. Apply now to become part of our mission to provide world-class care to those who served.
Responsibilities
- Schedule and coordinate patient appointments across multiple clinics
- Manage electronic health records with precision and confidentiality
- Process veteran eligibility and enrollment documentation
- Provide exceptional patient navigation and support services
- Collaborate with interdisciplinary care teams to optimize patient outcomes
- Utilize VISTA system for appointment management and reporting
- Urgently process high-priority care requests and referrals
Qualifications
- Minimum 2 years medical office administration experience
- Proficient in VISTA/CPRS electronic health records system
- VA Form 10-2850c (Application for Associated Health Occupations) required
- Must pass background investigation and drug screening
- Knowledge of veteran healthcare regulations and benefits
- Certified Medical Administrative Assistant (CMAA) preferred
- Experience with appointment scheduling software
- Exceptional interpersonal communication skills