Job Description
Join the prestigious Department of Veterans Affairs in Miami, Florida, as a Medical Support Specialist and make a meaningful impact on our nation's heroes. This full-time federal position offers unparalleled job security, comprehensive benefits, and the opportunity to serve veterans with dignity and excellence. You'll work in a state-of-the-art medical facility alongside dedicated professionals committed to veteran care. Enjoy competitive salary scales, generous paid time off, retirement plans, and continuing education opportunities. Be part of a mission-driven organization that values your expertise while providing stability and growth in your career.
Responsibilities
- Manage patient scheduling, registration, and medical records in accordance with VA protocols
- Process insurance claims and billing documentation with precision
- Coordinate interdisciplinary care teams and communicate patient information
- Maintain compliance with HIPAA regulations and privacy standards
- Utilize electronic health record systems (VistA) for documentation
- Provide exceptional customer service to veterans and their families
- Support administrative functions for medical departments
Qualifications
- U.S. citizenship required
- Experience with medical terminology and healthcare documentation
- Proficiency in electronic health records (EHR) systems
- Strong organizational and multitasking abilities
- Ability to obtain and maintain VA background clearance
- Associate's degree in healthcare administration or related field
- Minimum 2 years medical office experience
- Knowledge of veterans' benefits and healthcare systems