Job Description
Join our elite federal healthcare team in Oakland as a Medical Support Specialist. Make a direct impact on veterans' lives while enjoying unparalleled job security, comprehensive benefits, and career advancement opportunities. We're seeking compassionate professionals dedicated to delivering exceptional patient care in a mission-driven environment.
Responsibilities
- Coordinate patient care workflows and administrative support in a federal medical facility
- Manage electronic health records systems with HIPAA compliance
- Assist veterans with benefits enrollment and healthcare navigation
- Collaborate with multidisciplinary teams to ensure seamless service delivery
- Handle confidential patient information with strict adherence to federal protocols
- Process medical documentation and maintain accurate records
- Support quality improvement initiatives and patient satisfaction programs
Qualifications
- Bachelor's degree in Healthcare Administration or related field
- 3+ years of clinical or administrative healthcare experience
- Proficiency with EHR systems (e.g., VistA, Epic)
- VA-specific training or federal healthcare experience preferred
- Strong knowledge of veterans' benefits programs
- Ability to obtain and maintain security clearance
- Exceptional communication and customer service skills
- U.S. citizenship required