Job Description
Join the prestigious Department of Veterans Affairs in Tampa, FL, as a Medical Support Specialist and make a tangible impact on America's heroes. This full-time federal position offers unparalleled job security, comprehensive benefits, and the opportunity to serve those who served our nation. Located in our state-of-the-art medical facility, you'll work alongside dedicated healthcare professionals in a mission-driven environment. The VA provides competitive salaries, flexible work arrangements, and extensive professional development opportunities. Tampa's vibrant culture, warm climate, and proximity to beaches enhance this exceptional career opportunity.
Responsibilities
- Coordinate patient appointments, referrals, and medical records management
- Process veterans' healthcare benefits and eligibility documentation
- Assist healthcare providers with administrative support and data entry
- Manage patient communication and resolve inquiries regarding VA services
- Maintain compliance with federal healthcare regulations and privacy laws
- Collaborate with interdisciplinary teams to improve patient care workflows
- Support veterans through the healthcare enrollment process
Qualifications
- Associate's degree in healthcare administration or related field
- Minimum 2 years of medical office experience
- Proficiency in electronic health records systems (e.g., VistA, Epic)
- Knowledge of veterans' healthcare benefits and VA procedures
- Strong organizational skills with attention to detail
- Ability to handle sensitive information with discretion
- US citizenship required for federal employment
- Pass background investigation and security clearance