Job Description
Join the U.S. Department of Veterans Affairs in Albuquerque, NM as a Medical Support Specialist. We're seeking dedicated professionals to provide immediate patient care coordination and administrative support in our dynamic healthcare environment. This is a direct-hire opportunity with comprehensive federal benefits and career advancement pathways.
Responsibilities
- Coordinate patient appointments and clinic workflows using VistE electronic health records system
- Process medical claims and ensure accurate documentation of veteran healthcare services
- Serve as primary liaison between veterans, medical staff, and ancillary departments
- Manage veteran eligibility verification and enrollment processes
- Maintain strict compliance with HIPAA and VA privacy regulations
- Train new staff on administrative procedures and VA-specific systems
Qualifications
- Associate's degree in healthcare administration or related field (or equivalent experience)
- Minimum 2 years medical office or VA healthcare support experience
- Proficiency with electronic health records (EHR) systems
- VA-specific experience with VistE or MRS preferred
- Current Basic Life Support (BLS) certification
- Ability to obtain and maintain VA security clearance
- Spanish language proficiency strongly preferred for local veteran population