Job Description
Join our elite healthcare team at the VA Greater Los Angeles Healthcare System. We're urgently seeking compassionate professionals to deliver exceptional care to our nation's heroes. This pivotal role combines administrative precision with direct patient impact in a mission-driven environment. Enjoy comprehensive federal benefits, career advancement pathways, and the satisfaction of serving those who served our country.
Responsibilities
- Coordinate patient appointments and prioritize urgent care requests across multiple departments
- Maintain accurate electronic health records (EHR) in VistA system with 99.8% data integrity
- Serve as primary liaison between veterans, clinical staff, and ancillary services
- Process complex medical documentation and billing compliance (ICD-10/CPT codes)
- Implement HIPAA protocols for confidential patient information handling
- Lead quality assurance initiatives for patient flow optimization
- Train staff on VA regulations and healthcare compliance standards
Qualifications
- 3+ years healthcare administration experience in federal/compliance-driven environment
- Proficiency in VistA EHR and Veterans Health Information Systems (VHIS)
- VA-specific certifications (e.g., VAMSA, VHA) strongly preferred
- Expert knowledge of HIPAA, Joint Commission, and VA medical regulations
- Bilingual English/Spanish certification required
- TS/SCI clearance eligibility (background investigation initiated)
- Emergency response training (e.g., CPR, de-escalation techniques)