Job Description
Join the prestigious U.S. Department of Veterans Affairs as a Medical Support Specialist in Austin, TX. Enjoy weekly pay, comprehensive federal benefits, and a mission-driven career supporting our nation's heroes. This role offers stability, growth opportunities, and a collaborative work environment within one of America's largest federal agencies.
Why Apply? • Weekly paychecks • Full federal benefits package • Student loan forgiveness eligibility • Telework options • Professional development programs
Responsibilities
- Manage patient scheduling and appointment coordination for VA medical services
- Process veterans' healthcare claims and insurance verification
- Maintain electronic health records (EHR) systems with 99.9% accuracy
- Provide exceptional customer service to veterans and their families
- Collaborate with clinical staff to ensure seamless care delivery
- Support medical billing and coding processes
- Adhere to HIPAA and federal compliance standards
Qualifications
- U.S. citizenship required
- Minimum 2 years healthcare administration or customer service experience
- Proficiency in EHR systems (e.g., VistA, Epic)
- Strong attention to detail and data management skills
- Ability to obtain and maintain a government security clearance
- Experience with veterans' healthcare systems preferred
- Associate degree in healthcare administration or related field
- Strong written and verbal communication skills