Job Description
Join the prestigious U.S. Department of Veterans Affairs in Minneapolis as a Medical Support Specialist. Play a pivotal role in delivering exceptional healthcare services to our nation's heroes. This position offers competitive federal benefits, career advancement opportunities, and the chance to make a tangible impact on veterans' lives. Work in a collaborative environment with cutting-edge technology and a dedicated team committed to excellence.
Responsibilities
- Coordinate patient scheduling, appointments, and medical records management
- Assist veterans with healthcare inquiries and administrative processes
- Process medical billing claims and insurance verifications
- Maintain compliance with HIPAA and federal healthcare regulations
- Collaborate with healthcare providers to ensure seamless patient care delivery
- Support facility-wide administrative initiatives and process improvements
Qualifications
- Associate's degree in healthcare administration or related field
- Minimum 2 years of medical office experience
- Proficiency in electronic health records (EHR) systems
- Strong knowledge of healthcare billing and insurance protocols
- Ability to obtain and maintain VA security clearance
- Exceptional communication and customer service skills