Job Description
Join the Department of Veterans Affairs in Cleveland as a Medical Support Specialist and make an immediate impact on our nation's heroes. We're seeking a dedicated professional to provide critical administrative and clinical support within our healthcare system. This urgent hiring opportunity offers competitive federal benefits including health insurance, retirement plans, and paid leave.
Why Apply Today?
- Immediate start date available
- Comprehensive federal benefits package
- Opportunity for career advancement within VA system
- Supportive team environment focused on veteran care
Responsibilities
- Schedule patient appointments and manage electronic health records (EHR) systems
- Process medical documentation ensuring compliance with VA regulations
- Assist veterans with registration, insurance verification, and billing inquiries
- Coordinate with healthcare providers to support patient care workflows
- Manage medical supply inventories and equipment maintenance schedules
- Provide frontline customer service to veterans and their families
- Maintain strict confidentiality of protected health information (PHI)
Qualifications
- High school diploma or equivalent with 1+ years medical office experience
- Proficiency in EHR systems (e.g., VistA, Cerner) and Microsoft Office Suite
- Knowledge of medical terminology and healthcare documentation standards
- Strong organizational skills with attention to detail
- Ability to multitask in fast-paced clinical environment
- U.S. citizenship and ability to pass federal background check
- Experience with veteran healthcare systems preferred