Job Description
Join our elite team at the Baltimore VA Medical Center and make a profound impact on America's heroes. We're urgently seeking dedicated Medical Support Specialists to ensure seamless healthcare delivery for our nation's veterans. Enjoy competitive federal benefits, flexible schedules, and career advancement opportunities while serving those who served our country.
Responsibilities
- Coordinate patient appointments and manage electronic health records (EHR) systems
- Process medical billing claims and insurance verification
- Provide exceptional customer service to veterans and their families
- Assist healthcare providers with administrative documentation
- Maintain strict compliance with HIPAA and federal privacy regulations
- Train new staff on VA medical procedures and systems
Qualifications
- Associate's degree in healthcare administration or related field
- Minimum 2 years experience in medical office administration
- Proficiency in EHR systems (e.g., VistA, Epic)
- VA Form 10-2850c application required
- Ability to obtain and maintain VA security clearance
- Certification in medical coding (CPC preferred)