Job Description
Join the VA in Detroit as a Medical Support Specialist and make a direct impact on veterans' lives. We're urgently hiring dedicated professionals to support our healthcare operations. This role offers competitive federal benefits, career advancement opportunities, and the chance to serve those who served our nation.
Responsibilities
- Schedule patient appointments and manage electronic health records systems
- Coordinate with medical teams to ensure seamless patient care delivery
- Process insurance claims and financial assistance applications
- Provide exceptional customer service to veterans and their families
- Maintain strict compliance with HIPAA and federal regulations
- Train new staff on medical administrative protocols
Qualifications
- Associate's degree in healthcare administration or related field
- 2+ years of medical office or VA experience preferred
- Proficiency in EHR systems (e.g., VistA, Cerner)
- Strong communication and problem-solving skills
- Ability to handle sensitive information with discretion
- U.S. citizenship and background clearance required