Job Description
Join the U.S. Department of Veterans Affairs in Indianapolis and make a direct impact on veterans' lives. We're urgently hiring compassionate professionals to support our mission of providing exceptional healthcare and benefits services. This full-time role offers competitive pay, comprehensive benefits, and the opportunity to serve those who served our nation. Apply today and become part of a dedicated team transforming veteran care.
Responsibilities
- Process veteran benefit claims with 99% accuracy and within federal deadlines
- Coordinate with medical teams to integrate healthcare services with benefits programs
- Conduct eligibility assessments for VA healthcare and disability compensation
- Provide in-person and virtual support to veterans navigating complex systems
- Maintain strict compliance with HIPAA and federal privacy regulations
- Collaborate with community organizations to expand veteran outreach
- Generate monthly reports on claim processing metrics and service gaps
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- Minimum 3 years experience in federal benefits administration or veteran services
- Proficiency with VA systems (VBMS, VBA) and Microsoft Office Suite
- VA-accredited agent certification or willingness to obtain within 90 days
- Exceptional communication skills with diverse populations
- Ability to manage high-volume caseloads under strict deadlines
- U.S. citizenship and ability to pass federal background check
- Valid Indiana driver's license for occasional off-site visits