Job Description
Join our mission to serve America's heroes as an immediate-hire Veterans Affairs Specialist in Jacksonville, FL. This federal role offers competitive benefits, stability, and the opportunity to make a direct impact on veterans' lives. Immediate start available for qualified candidates.
Responsibilities
- Process and adjudicate veterans' benefit claims with 99% accuracy
- Provide direct assistance to veterans regarding healthcare, education, and disability benefits
- Collaborate with federal agencies to resolve complex veteran cases
- Maintain confidential case files in compliance with federal regulations
- Conduct outreach programs to connect veterans with available resources
- Train junior staff on VA policies and procedures
Qualifications
- US citizenship required
- Bachelor's degree in Public Administration or related field
- 3+ years experience in veterans services or federal benefits
- Active security clearance (or ability to obtain immediately)
- Proficiency in VA systems (VBMS, VBA)
- Exceptional communication and conflict resolution skills
- Knowledge of 38 CFR regulations