Job Description
Join the mission to serve America's heroes as a Medical Support Specialist at the Portland VA Medical Center. This critical role ensures seamless healthcare delivery through administrative excellence and veteran advocacy. Enjoy competitive federal benefits, professional development opportunities, and the pride of serving those who served our nation.
Why Federal Employment? Comprehensive health insurance, retirement plans, paid leave, and student loan forgiveness programs make this an unparalleled career opportunity.
Responsibilities
- Manage patient scheduling, registration, and electronic health record maintenance
- Coordinate multi-specialty appointments and ensure timely care delivery
- Process medical billing and third-party claims with precision
- Serve as primary liaison between veterans and clinical providers
- Implement VA privacy and confidentiality protocols (HIPAA compliance)
- Support quality improvement initiatives through data analysis
Qualifications
- Associate's degree in healthcare administration or related field
- Minimum 2 years medical office experience
- Proficiency in VistA EHR system or similar health IT platforms
- VA Form 10-2850c (Application for Associated Health Occupations) required
- Ability to obtain and maintain VA background clearance
- Knowledge of veterans' healthcare benefits systems
- Certified Medical Administrative Assistant (CMAA) preferred