Job Description
Join the nation's largest healthcare provider as a part-time Veterans Service Representative in Dallas. This vital role supports veterans accessing earned benefits through compassionate case management. Enjoy competitive federal pay, flexible scheduling, and meaningful service to those who served. Part-time position (20 hours/week) with hybrid work options and comprehensive benefits package.
Responsibilities
- Process veteran benefit claims with 99% accuracy according to federal regulations
- Conduct virtual and in-person interviews to gather supporting documentation
- Coordinate with medical and legal teams to resolve complex cases
- Maintain secure electronic records in VA systems (VBA/VISN)
- Provide clear benefit explanations to veterans and family members
- Collaborate with community partners for veteran outreach initiatives
Qualifications
- Associate's degree or 2 years customer service experience
- Proficiency in Microsoft Office Suite and data entry systems
- Ability to handle sensitive information with confidentiality
- Strong written and verbal communication skills
- Basic knowledge of veterans' benefits programs preferred
- Must pass federal background investigation
- Valid Texas driver's license (if travel required)