Job Description
Join Baltimore City's dynamic Weekend Team as an Administrative Specialist! We're seeking organized professionals to support critical public services during weekend hours. This role ensures seamless operations for citizens accessing city services while maintaining strict compliance with government protocols. Enjoy competitive pay, comprehensive benefits, and the satisfaction of serving your community.
Responsibilities
- Manage citizen inquiries and service requests via phone, email, and in-person
- Process permits, licenses, and administrative documents with precision
- Maintain confidential records and databases following HIPAA/GDPR standards
- Coordinate weekend facility operations including security protocols
- Assist with public outreach events and community engagement
- Generate weekly reports for departmental leadership
- Collaborate with cross-agency teams on special projects
Qualifications
- High school diploma with 2+ years administrative experience
- Proficiency in Microsoft Office Suite and government databases
- Ability to obtain Baltimore City security clearance
- Exceptional communication and conflict resolution skills
- Experience with public sector documentation systems
- Valid Maryland driver's license (if required for travel)
- Ability to work independently with minimal supervision
- Knowledge of Baltimore City services preferred