Job Description
Join the District of Columbia Government's innovative public service team as a Weekend Case Specialist. This unique part-time opportunity allows you to serve DC residents while maintaining a weekday schedule. Ideal for students, parents, or professionals seeking work-life balance, you'll handle critical citizen inquiries and administrative support during high-demand weekend hours.
Position includes comprehensive benefits package and competitive pay. Perfect for building government experience while contributing to our nation's capital.
Responsibilities
- Process citizen inquiries and case submissions during weekend hours (Saturday/Sunday 8am-4pm)
- Coordinate with weekday teams to ensure seamless service continuity
- Maintain accurate records using DC's proprietary case management system
- Provide frontline support for public assistance programs
- Collaborate with interagency partners on cross-functional initiatives
- Support emergency response protocols during weekend operations
Qualifications
- Associate's degree or equivalent combination of education/experience
- Minimum 1 year customer service or administrative experience
- Proficiency with Microsoft Office Suite and database systems
- Ability to work independently with minimal supervision
- Excellent communication skills in English (Spanish fluency preferred)
- Valid DC government security clearance
- Flexibility to work rotating weekend shifts