Job Description
Join the Illinois Department of Human Services in serving Chicago's diverse community through our Weekend Eligibility Specialist role. This position offers a unique opportunity to provide critical support to residents while maintaining a balanced work schedule. Enjoy competitive benefits, professional development, and the satisfaction of making a direct impact on public service.
What We Offer: Flexible weekend schedule (Saturdays/Sundays), comprehensive training, pension plan, and paid time off. Work in a supportive environment dedicated to equity and community empowerment.
Responsibilities
- Process Medicaid and SNAP applications with precision and cultural sensitivity
- Conduct eligibility interviews and document case details accurately
- Utilize state databases to verify applicant information and status
- Provide clear guidance on public assistance programs and requirements
- Collaborate with weekday teams to ensure seamless service continuity
- Maintain strict confidentiality and HIPAA compliance in all interactions
Qualifications
- High school diploma or equivalent; bachelor's degree preferred
- 1+ years customer service or social services experience
- Proficiency with Microsoft Office Suite and data entry systems
- Bilingual in English/Spanish or other relevant languages required
- Ability to work independently in a fast-paced weekend environment
- Valid Illinois driver's license and reliable transportation