Job Description
Join Mesa's dynamic government team as a Weekend Administrative Specialist! This critical role ensures seamless public service delivery during weekend hours at our community service centers. You'll be the frontline ambassador for Mesa residents, providing exceptional support while maintaining strict compliance with municipal protocols. Enjoy competitive pay, comprehensive benefits, and a schedule that works with your life. Be part of a mission-driven organization serving Arizona's third-largest city with integrity and professionalism.
Responsibilities
- Provide in-person and telephonic citizen assistance for municipal services
- Process permits, licenses, and public records requests with precision
- Coordinate weekend facility operations and security protocols
- Maintain digital records using city databases (training provided)
- Collaborate with cross-departmental teams for service continuity
- Document service metrics and prepare weekend activity reports
- Uphold strict confidentiality standards for sensitive information
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or administrative experience
- Proficient with Microsoft Office Suite and data entry systems
- Valid Arizona Driver's License (for occasional facility travel)
- Ability to work independently with minimal supervision
- Clear background check and fingerprinting (government requirement)
- Spanish bilingual certification highly desirable
- Flexibility to cover rotating weekend shifts (Sat/Sun)